"I ordered from this place via their website which is hosted by a company called Menufy on 10/18. My daughter and I had been out at a show and it was late so we ordered delivery. I waited on the porch for the order. When it hadn’t arrived well after the estimated delivery time I contacted the restaurant. They told me that my pizzas had been delivered and signed for. I told them that I was waiting on the porch and no one had arrived. Maybe someone had “signed” for my order but it certainly wasn’t anyone at my address as I had been waiting patiently on my porch. No cars even passed my house, which incidentally is less than a mile from the restaurant. The driver told them he delivered my order to a White House with black trim. I live in a 100+ year old unpainted brick house. They basically accused me of lying. They refused to resend my order, but stated that they would refund my money, but it would take 48 hours. No surprise, they did not refund my order. I will be disputing the charges to my credit card company, but I’m super bummed that they wouldn’t just make it right. My kid and I had been having a really good night where I took her to see a punk rock band she really likes. We were going to stay up late and watch Halloween movies and eat pizza, but we got no pizza and I still got charged a lot of money and a 25% tip to feed a random neighbor I guess. I’m sure this place does have folks that try and to get one over on them, but I paid like $40 to feed folks at some other house. They told me they would refund my money but they didn’t. I have to imagine this is part of their business practice. Promise a refund and hope the jilted customer forgets about it. Y’all be careful out there. I know it’s hard to find late night food options on the Southside, but this place is unreliable and they won’t make it right when they mess up."
