"This was not our first visit; we are season ticket holders and frequently visit during games. Unfortunately, the service was a different story. I had written about our concerns before, and on this occasion, it took about 20 minutes for a server to come to our table. I had to ask several staff members whether there was a server assigned to us, since it was a buffet-style restaurant. We really needed someone to at least take our drink orders.
Waiting for our drinks took forever, causing us to miss the first quarter of the game. The previous times we visited the red and white restaurant, it was fantastic, but it seems the service has declined. It feels like they are trying to cut casual service, but at the expense of customer satisfaction."
