"My mother and I visited this restaurant and decided to share the breakfast special along with a half order of biscuits and gravy. Unfortunately, the food was served to us cold. We were so hungry that we didn't mention it right away, but when the waitress came back to check on us, we honestly expressed our concerns about the temperature of the meal. All she could do was offer an insincere apology. It felt quite passive-aggressive, and it was clear that customer satisfaction was not a priority for her. Overall, it was the coldest and most disappointing breakfast I've ever had."
