"We were seated at a corner table on the second floor in a section with only a few other occupied tables. It was a Saturday night at 7:45 and not very busy. Despite this, no one came to take our order for at least 15 minutes. When the waiter finally arrived, he took our drink order and then disappeared for another 10 minutes. Disappointed, we decided to leave. We informed the hostess of our decision, explaining that we felt ignored, but all she said was "Oh, wow. Sorry." There was no offer to make things right or seat us elsewhere. Later that night, another staff member saw us walking by the restaurant after dining elsewhere. She recognized us and apologized for the misunderstanding. It was a nice gesture, but too little, too late. We will not be returning, especially now that we understand they are closing in January. It's clear why they are shutting down."