"The service at this restaurant was extremely terrible. My grandfather had called an hour before our arrival to request a table, but when we got there, all the tables were dirty and no one greeted us or provided menus. Despite waiting for about 30 minutes and politely conversing with our family, none of the staff acknowledged us. Another table, who was already eating, even expressed frustration towards the servers on our behalf. The manager, a woman, got into an argument with that table, citing being short-staffed as an excuse. However, their explanation did not excuse the poor treatment we received. It was evident that the staff did not care about their customers or the cleanliness of the restaurant. Unfortunately, we did not even get a chance to try the food as we were not seated. The staff's unfriendly attitude and unprofessional behavior left a lasting negative impression on us. It is disappointing that they treated us and our grandparents so coldly."