"We arrived at the restaurant along with the massive crowds to see Billy Joel at MSG. I will say that we were seated promptly at the time of our reservation, despite the crowds and commotion. We decided to order burgers, thinking that was a simple choice and that we’d be served quickly, as we were meeting friends before the concert. Our server came over promptly and took our orders for 2 burgers, a soda, and a glass of wine. What could be simpler? Instead, we waited 45 minutes for our food, as tables around us who had been seated after us were served well before us. Despite repeated requests to our server and a manager, the time it took for our food to come was totally unacceptable. By the time the burgers arrived, we had to rush to eat, and still were too late to meet up with our others friends. We were hugely disappointed, even though the restaurant picked up the cost of our drinks. This was my first visit, and it will be my last. Give me a reason to come back."
