Grilled Wings
TGI Fridays

TGI Fridays

2125 Route 38 Cherry Hill, NJ 08002, 08002-2272, United States

Hotels • Seafood • Burgers • Casinos


"I can't even explain the experience! In my 45 years of dining out I tried to take my daughter for a birthday dinner with my other daughters and my mother and my grandson. Nothing and I mean nothing went right!! They brought us the wrong orders, we were supposed to be getting endless apps, but they never came back to give us them, they never refilled our drinks, everyone of our meals were messed up , and I mean missing something major ! and when we asked the main , out of the five different waiters that came to our table, she told us they were they were out of it, but then another waitress or manager would bring it to us !! so they weren't out of it !!and then she told us they don't sing happy birthday although when I called ahead they told me they did !! and they sure do , and they eventually did!! The manager was completely incompetent and refused to comp anything, and gave us a dirty take-home box!!! I was sick to my stomach and close to crying!!! Other people were actually getting up and walking out in the middle of their meals!!! One waitress promised to make everything right for us and asked us what we needed and told us the problem was the place was too crazy and some waiters and waitresses couldn't take it and walked out in the middle of shifts?! and she promised to make everything right.. then when she went away to get our drinks and dips, cutlery...she never came back!!! I really don't know what else more to say but this place should be shut down!!"

Firefin Grill

Firefin Grill

2401 Pga Blvd Ste 160, Palm Beach Gardens, United States

Beer • Wine • Full • Grill


"Good afternoon last night I had a reservation book at this restaurant for 10 o'clock. I then change it to 10:15  since I was coming from Fort Lauderdale I also called ahead of time and ask the hostess if I get there before 10:30 will the kitchen still be open she stated yes come on down we will take care of you as stated online there is a 15min grace period . I got to the restaurant at 10:24. I sat at the hostess stand until 1031. A manager finally came to me and stated.  Our kitchen closed at 10:30. Explain to the manager above what the hostess told me he then said I was the hostess fault for not communicating not my problem .  In additional he then stated I thought that the reservation was not going to make it. I would say for future references. If you know you're going to close your kitchen early call all remaining reservations and find out if he/she is going to be coming in or not, which is the professional thing to do not blame your hostess and take ownership.  At the time he stated the kitchen closes 1030 and I stated I've been here before 1030. I was standing up here waiting to be served since 10:24.  this manager was definitely lying and I believe that his staff left way before 10:30 fairy bathrooms.  Very bad experience. I will never eat here and no longer interested in dining there I do not recommend this restaurant to anyone. The service was terrible. I was so excited to come to this restaurant for the first time I would not be driving back here for that type of service there was no solution just a dry I am sorry, which was full of lies because your kitchen staff left before 1030 and your hostess, because I was sitting at the hostess stand since 1024 while everyone is walking around cleaning up not acknowledging my day and myself. Not even a sincere apology or solution to what happened just a dry I am sorry. I was excited to check out this restaurant but it is a bad example of hospitality. Thank you for reading this warm regards."