Ham, Egg And Cheese Crepe
Bell Tower Cafe

Bell Tower Cafe

20490 Los Gatos RdCA 95070, Saratoga, United States

Cafés • Salads • Coffee • American


"Drove into Saratoga from way out of the area and were hoping for a lovely lunch. Unfortunately, what we got was mediocre. First off, parking is difficult to find. Second, there are at least 6 steps going into the front door and I was bringing an elderly woman with limited mobility and a walker. The staff watched as we basically carried this woman into the restaurant and didn 't even help hold open the front door. We were surprised by the lack of diners for a weekday afternoon; only two tables were occupied. While the menu was extensive, but the food was not all that good or even presented well. The gentleman in our group ordered the breakfast burrito with potatoes which he described as just OK...nothing special or great flavors. Just something to eat after such a long drive. Us ladies both had the same thing...soup and sandwich. The clam chowder was actually pretty good. Nice creamy broth. The ham cheese panninis were lousy. No other way to describe them. Packaged ham slices shoved in between two slices of bread along with a slice of ? cheese and barely warmed... the cheese wasn 't melted, but since it was barely noticeable I guess it didn 't make much of a difference. Service was OK. Passable, but the staff didn 't seem all that interested in the diners. I guess that part that left me shaking my head was at the end. We maneuvered our elderly guest through the other dining tables back toward the front entrance when a staff member said You can use the ramp off the patio if its easier. What the ????? They stood there when we entered and never bothered to tell us we could use the ramp that looks like it belongs to the establishment next door. Food=C Service=C Caring for their guests=F Sorry, can 't recommend this place to anyone, particularly the disabled."

Frog And Snail

Frog And Snail

3553 Se Hawthorne Blvd, Portland, OR 97214, United States

Food • Casual • Coffee • Great Coffee


"We were treated very rudely. We live in the neighborhood and have been frequenting this place before and after it changed hands to frog and snail, because my daughter loves crepes. My parents were in town and my daughter was excited to bring them here. There were 5 in our party. They told us that the only table that would accommodate us was taken upstairs in the back. There were many available tables inside, so we suggested splitting our party into two tables of 3 and 2. They said “no we don’t split parties”. (Not at all in a kind way just really venomously . This didn’t make a lot of sense because two separate parties of 2 and 3 could have arrived and theoretically been seated, but there was no explanation given, just plain rudeness. It was pretty clear from the way they treated us that they didn’t want our business. (Maybe we rubbed them the wrong way, who knows That’s fine. We won’t be back and will tell our friends and neighbors that the food isn’t worth the poor treatment. (The foods fine. Nothing special —— and in response to the owner (what??? they did not seat us. You must be thinking of a different party you were rude to. We got “have a nice day” in very mocking tone as we left. Good luck. Hope you understand that being courteous to your customers is kind of restaurant ownership 101. That fact that you can’t own up to your poor customer service and attempt to do better speaks volumes."