Ham Steak (220 Cals.
Black Bear Diner

Black Bear Diner

807 Camino Ramon, Danville, 94526, United States Of America

Cafés • Diners • American • Breakfast


"My husband took our 7yo for a special daddy/son breakfast. Their food was delivered to the table, they had a few bites and then my son needed to go potty. In the time it took him to go potty and wash his hands they had cleared the table of all food and beverages. My son had eaten 1/4 of his pancake, their side of bacon was untouched and my husband had barely touched his omelet. The wait staff had not come by to check on them at all and their check for the cashier had not been delivered to the table. My husband went to the front of the restaurant and asked where their food had gone and he was informed that he should have found a member of the wait staff and let them know they where using the restroom before leaving the table. My husband then asked them to remake the order and they begrudgingly agreed. My son and husband went and sat back down, after a few minutes no beverages where brought and my son was now getting squirmy. My husband returned to the front and told them he needed to leave. They yelled back to the kitchen to cancel and they said they weren't even making it yet. They then made my husband pay for 1/2 the bill because according to the cashier they had eaten half the food. My husband just wanted to leave at this point. This was a slow Thursday morning with only about 5 tables in the restaurant. No one is expecting a lot from black bear but we've always considered it a fun place to take the kids for breakfast. We will not be coming back! Just want to put a warning out there for everyone make sure you flag down your wait staff and tell them you need to go potty or they will take your food and be fully unapologetic!"