Havana Good Time
Dukunoo Jamaican Kitchen

Dukunoo Jamaican Kitchen

316 NW 24th StFL 331274326, Miami, United States

Beer • Seafood • Cocktail • Jamaican


"I honestly wanted to love this place trust me, and I’m hoping the night I went was just a bad night. That being said I was very disappointed in the service as well as the food. Our server took almost half an hour before greeting us and mind you we had a reservation… We waited a while for our food for it to come out cold, unfortunately that was the last time we saw our server. The food was OKAY, and after waiting for so long and still getting it cold we were kind of just over it. On our plates you could clearly see that only one oxtail was eaten out of the entire dish and my friends as well had barely taken more than 2 bites. Tell me why the first chance I see my server I ask if they could just take it back so we could pay for our drinks and the one meal that was actually eaten, they said the best they could offer was 15% off the bill because we didn’t tell our server sooner. Never have I had to pay for a meal I didn’t eat, and the whole experience is sad to me. Growing up island in Miami, supporting this restaurant was something I was looking forward to, and even if I didn’t like the food I still would’ve supported. The way we were treated last night just turned me all the way off and the only reason I feel like I should warn people is because you can get better oxtail for a cheaper price with more acceptable service, and there are plenty of restaurants on the same street with better vibe’s…OKAY UPDATE: I called the GM and he was more than apologetic for my experience and has given me a refund for my experience. He explained that they were short staff and with a new staff so that’s why there were issues. After talking with him I am definitely willing to give it a better rating than 1 and I’d try it again once the staff gains a little more experience since it is a new restaurant."