"I went to the store to get some explanation as to why my coupon wasn't working. I spoke with Tracy, a manager at this location, who informed me that there's nothing she can do she doesn't have time. She states she's not able to honor that coupon you'll have to do it online. I then told her I won't be back because I don't have time to waste an hour of my day trying to figure out their website. She decides to get an attitude with me slamming things telling me that basically she's not gonna be cussed at, when I never cussed at her personally. On top of that she's threw my food through the window at me, and slammed the window in my face. I get home with my food only to discover my pizza, my shareable meatballs, and bread sticks are undercooked/cold. My autistic son witnessed the whole thing. I decided to call the manager of the store, Mike. the next day to tell him about how his employee treated me. He stated to me he had already spoken to all the employees that worked last night and the district manager. The only thing he can offer me is an apology. He actually stated the only thing he can offer me is an apology which isn't an apology at all. I told him I will never be step foot in his business ever again. He basically acted like he could care less. So I will be contacting corporate and the district manager personally to tell them this store. I don't believe this manager did speak to anyone. I would like this investigate further. I will also be reporting this location to the food and health board due to them serving me undercooked food, which we didn't even attempt to eat. I would never recommend visiting this location for fear you may experience the same thing I did. Sincerely Dissatisfied, Joey D."
