"I do not recommend ordering the deep dish pizza at this restaurant. I usually enjoy the traditional crust pizza at Mr. Pizza, but decided to try the deep dish based on the recommendation of the young lady who took my order. Unfortunately, I found it to be more like a frozen pizza from a grocery store. I have had better pizza from a D'Giorno box. When I called to express my disappointment, I was told that the restaurant was closed. I stated that I was not looking for a replacement that night, as I understood they were short-staffed, but simply wanted to voice my dissatisfaction with the pizza I had paid good money for. The person I spoke to seemed to think I was angry or hostile, even though I tried to assure them otherwise. I believe that at this point, a manager should have stepped in to offer some form of customer service gesture or service recovery. However, the manager I spoke to seemed more concerned with my tone of voice than my complaint. My disappointment was not only with the pizza, but also with the lack of interest the manager showed in retaining me as a customer. I will not be returning to this restaurant, as there are better pizza options available nearby. I have given one star only because the person who handed me my pizza was friendly."
