"Usually things are great here. Unfortunately this evening, we ended up with service that was probably the worst I 've had anywhere in a long time. Don 't get me wrong, aside from not having a few things I tried to order, the food I got was excellent as always. The appetizers came out quickly and everything looked to that point as if it was going to be a great visit, like many others we 've had in the past. Unfortunately, it was not.It wasn 't a busy evening there, maybe a dozen or so other tables besides ourselves. The main course came out partially and before we could say anything to the waitress, she vanished without a word to chat with the many other young ladies that were working. I had to flag down another waitress to get the salad that had been forgotten. I tried several times to get the attention of our waitress as she zipped around from the front counter with the other ladies to disappearing around the corner from where we were seated. My fiancee and I had both finished off our milkshakes by this point and we were hoping to get sodas to finish our meal with. We gave up after 3 attempts. The ketchup was empty at our table. I decided to just grab another off of the table next to us. I don 't know if she saw me do this or not but she showed up right afterwards. My fiancee and I were already discussing the service to this point when our waitress showed up. Sadly, we forgot to mention the drinks while we had her attention. I felt like she saw me, so I mentioned the empty ketchup and that I had grabbed the one from the next table over. She then took the empty bottle and a few plates away. We finished the meal and couldn 't wait to take off for home. After the seasoned fries, I needed a beverage badly and didn 't want to have to sit there much longer. I asked for the check and even that was screwy. She said hold on, this one doesn 't charge for the salad. I went to tell her that the salad was instead of fries and she had already started walking away. She came back to say just that same thing about 5 mins later. We got the check, gathered our stuff and paid at the counter. I had to bite my tongue when she asked how everything was. I just wanted to go, I had enough disappointment for one visit. If I come back in the future, and she 's the waitress, I 'll not be staying."