"I placed an order online that was shipped via FedEx and received a tampered delivery on February 1, 2023. The label had been opened and resealed, and two out of the three items were missing. FedEx requires a statement from the shipper authorizing me to file a claim for the loss. On February 7, Keith from Terry's Toffee mentioned in an email that he would send the letter, but since then, my follow-up emails have gone unanswered."
