Asian • Coffee • Waffles • Milk Tea
"It seems like I'm reviewing all the Quickly locationsBut I spend 20% of my paycheck here so I might as well."
Tea • Cafe • Waffles • Chicken
"Longtime customer, first time ordering chicken rice bowl that was not good/ spicy. My daughter sent it back to kitchen (as she did not like) and requested refund/ exchange. Came back to table and was charged for replacement. I spoke to employee and acting manager that both stated that they have a (unwritten) policy where no exchanges/ refunds are allowed. Acting manager further explained that other restaurants share such policy and it does not have to be written. I explained that it wasn’t about the $8, but more about keeping customer happy. He was not concerned with customer satisfaction even after I shared that I would not be returning."
