"When I arrived to place my to go order, I had wait a few minutes before my order was taken even though the cashier was standing on the other end of the counter doing nothing. I then proceeded to wait 40 minutes for 4 chicken tenders, fries, and rolls (which I never received). As I was asking for a refund because I had waited forever and it appeared all the kitchen staff was gone (they left with their own to go boxes before all the remaining customers had received food), myorder miraculously appeared. The person who I was told was the owner had brought it out about 2-3 minutes prior, but didn?t ask any of the customers waiting at the counter if it was their order. I explained to the other gentleman the foodeven looked cold. I was assured the order was just brought out. So, against my better judgment I accepted it and proceeded home. As expected, the fries were extremely soft and stale, not fresh and crispy. It was like they had been sittingin the to go box for a long time before they were brought out. Mind you, I only live 5 minutes away so that wasn?t enough time for them to get that soft. I requested seasoned tenders, but they had absolutely no seasoning on them. Instead ofthe ranch dressing I requested, I received bleu cheese. Essentially the entire order was trash. I had another poor experience here previously, but I decided to give them another chance. However, at this point it?s best that I take my hardearned money elsewhere because the customer service is bad and the food is no longer great."
