"We originally had reservations at Ivy and Varley, and ended up next door. Although the food, cocktails, and atmosphere were all wonderful, the service was absolutely abysmal despite it not being very busy. We ordered a round of shots and cocktails- we received the shots with a promise the server would be back soon with cocktails, since they can’t be served at the same time due to Utah law. Not a problem.However, we waited 45 min ! after the shot to have our drinks arrive, despite flagging the waiter down multiple times. When the cocktails arrived, we requested to place orders for food and to have more water. They hurried away and returned ~10 minutes later to take food order and did not bring water. While waiting for our food, 2 different waiters came by with incorrect food orders asking if they belonged to us. When the food did arrive, we had to request water and utensils again. Then, we had to wait another 30 min to get the check. I don’t mind paying these elevated prices in return for quality food, environment, and service, but the service absolutely ruined this for me. The suggested tip was anywhere from 20-30%, which I found outrageous in comparison to the service."
