"Ordered Sunday night dinner from Alfonzons of Hillsborough. We order there often enough and it is always worth the price and is good. We have had problems but not as bad as tonight. We typically pick up but tonight we had it delivered and paid cash. Paul took the order: 1 chicken franchisee and 2 shrimp parm. It was repeated back to us correctly. Opening the order after delivery how surprised were we to find all chicken dishes, no shrimp and the second order was burnt. I called and spoke to Paul. Told him the order was wrong and not sure how shrimp gets confused with chicken. He offered nothing to correct the problem. He did even take responsibility nor did he apologize. Looking more closely to past reviews, this is not the first time Paul has reacted like this. I guess he cares not a bit about a customer base. When the owner was on premises, he always corrected the problems above and beyond. Paul doesn't care. He got paid. Good for him. Hope he's happy."
