Homemade Chicken Soup Homemade Chicken Soup
Dougie's Bbq Grill

Dougie's Bbq Grill

600 Reisterstown Road, Pikesville, 21208, United States Of America

Meat • Grill • Kosher • Jewish


"Stopped in for some takeaway today. Received what seems to be a typical experience for us.We showed up 10 minutes before pickup and the food was, unexpectedly, already bagged and ready to go.The food was fairly well cooked and met or exceeded expectations. The burgers were flavourful and juicy. The chicken was well breaded and fried to an excellent crisp-yet-juicy.That is not to say the food is perfect. The fries are a bit bland, even the spiced ones. The spicy chicken was also quite mild. Since it was takeaway and they preassemble the sandwiches, the bread was rather soggy. We experimented today with a crispy burger which was a burger battered in a falafel-like crust and fried. I probably will not order that particular dish again, but it was an interesting off-beat option.The pick up line was empty with two employees at the counter. One did not engage with us at all. The other alternated between answering phones and then being able to respond to us.There was a small discrepancy in the order (a missing sauce). We initially mentioned to the counterman that we had ordered it and that we did not expect it to be in the bag since we have never had the sauce we ordered actually in the bag. (We have adjusted our expectations to always check our Dougie's takeaway for accuracy.)The employee told us that the sauce should be in there, so we checked our order on a nearby table. The sauce was not there. We told the employee and began repacking the bag. He insisted on checking the contents again himself; he also found the sauce to be missing and did eventually get one for us. We were left to repack the bag again.The order included drinks, which we reminded the employee when he was off the phone again. He told us to go ahead and grab from a nearby merchandiser. We realised on the drive home that he had neglected to charge us, so we paid using this ingenious QR code on the receipt.Although the experience differs visit to visit, it always seems a bit chaotic. Usually our orders are missing items, so do check before driving off. When asking regarding allergen information, we have been regularly misinformed, so be very cautious if you have allergies.With that said, the food is enjoyable and fairly consistent. Dietary restrictions: Glatt kosher"

Battery Place Market

Battery Place Market

77 Battery Place, City Of New York, 10280, United States Of America, City of New York

Delis • Grocery • Catering • Sandwiches


"In a pinch and for convenience, sure. Their customer service leaves a lot to be desired. Of course, it's overpriced, but that's to be expected. Most of their employees are either lazy, inept or don't feel empowered to do anything that's not an exact part of their job description. Here are some of the things which make this place tough to like. it's 11:15 AM on a Saturday and both deli employees are on break. How about you take staggering breaks so you don't have to close down the deli while 4 customer would like to buy food (and that was just over 5 minutes)? With all the other employees around, not one could be bothered to put a ready made sandwich into a panini press for me. when items are restocked, frequently, they move them to a different part of the store and when i can't find something, there is a good chance they don't know what I'm asking for. charge for bags without asking if i want one. refusal to allow return on items which are spoiled unless you have a receipt BUT they don't give you a receipt. Gotten food poisoning from their ground chicken. No money back and they just tell you they're sorry. Nothing is actually done about it. with any food recalls (like with the recent Oatly scare), I had to tell them about it. They were unaware of the recall. What's worse? They don't do anything about it. Their employees act like lazy, don't care high school employees (but they are actually adults) who show zero initiative to help this business and it's customers. Management should consider reevaluating their hiring and training praxtices."