"I have always enjoyed eating at this restaurant, however, today was the worst experience I 've ever encountered. I had my dish sent back to the chef because the beef was overcooked and tough to chew swallow. The chef 's wife made an appoint to meet me and states that she and her husband, the chef, tried the beef, and nothing 's was wrong with it; she eats it everyday, etc. After making her point, offers to change the dish to a new entree. Minutes later, returns, half tossing the dish to the table and looks my best friend who accompanied me, rather than me, stating, Here you go . I was completely baffled. After she walks away, our waitress appears, apologizing, stating she 's not a good communicator . At the end of our uncomfortable meal, our waitress asked if we 'd like dessert and we agreed for German chocolate cake. Moments later, the chef 's wife comes to the table repeating the question and we repeat, Yes the german chocolate cake...to go please. She returns with a plum cake on a plate. When we stated we did not order this, once again she was rude to us, arguing, sighing and rolling her eyes. I actually snapped back a little because I had, had enough (yeah, arguing with customers , that 's a sure way to keep yourself in business). I couldn 't believe we were being treated this way. She took the cake, returned, placing our check down on the table, without a word; No thank you, anything. I was completely lost for words. I 've been coming here for 9 years and to think this is how loyal customers are treated is mind blowing. Lost customer"
