"I used to frequent Sakura on a yearly basis, and really enjoyed it. I have a newer celiac diagnosis, and asked the server if there was anything they could confidently make without gluten as I’m sensitive to cross contamination. The server ensured that they would be able to make my meal in the back, without gluten or soy sauce. The cook made my meal on the hibachi and I felt somewhat confident that the rice and veggies would be safe. However, once he started cooking the meat i was pretty sure there would be cross contamination. I talked to the server and she attempted to talk to the cook, and he snapped at her. It was uncomfortable, and I did not eat my meat because I knew I would end up sick. She profusely apologized to me, and I truly appreciated her kindness. Food allergies are exhausting and socially isolating at times, and this experience did not make we feel welcome at this establishment."
