"The restaurant usually delivers an excellent experience, and I've never encountered any issues—until today. My drink arrived only half full, and it seems that whoever made it just poured all the syrups at the bottom, causing them to clump together. The flavor is overwhelmingly sweet, with no hint of coffee. I've never had to mix my drink before; a simple swirl typically does the job, but even after trying to mix it, the syrups remained stuck together. It's far too sweet and essentially undrinkable. Normally, my specific order is indicated on the cup, but this time, there was nothing written on it. Perhaps I received the wrong order?"