A delightful dessert of creamy vanilla ice cream topped with warm, rich caramel sauce.
Pizza • Burgers • American • North American
"Would leave ZERO Stars! Literally! Go to ANY other McDonald 's! Constantly parks cars, even for small, quick orders, just to clear their Speed of Service Counter. My last order, 2 McDoubles, was parked and the order was cleared. As I went inside and found out I was forgotten about, no one had any idea what I was talking about! From the driver, on their behalf, as I watched all of this happen, from the passenger seat. Sadly, none of that is any stretch of the truth. I rarely leave fast food reviews because I don 't hold high expectations for them. I hope for 3 things at best: the right order, the right pricing, and edible food. But, this McDonald 's? Talk about leaving something to be desired. They constantly park cars. The food is rarely worth even McDonald 's pricing. If you look at their Photos here, you can see how they 've flooded it with company stock photos to blend in and hide the customer review photos. They 're also constantly out of items. From witnessing how consistently awful their drive thru service is, to a point of reliability, I 'm horrified to imagine what their inside service is like, not to mention other things, such as what their Food Safety Inspection score could be!"
Tea • Coffee • American • North American
"I visited this McDonald's for an early morning breakfast, and it was a pleasant experience. The service was quick, and my Sausage McMuffin with egg was well-prepared. The hash browns were crispy, and I enjoyed a refreshing unsweetened iced tea. The staff was efficient and friendly. This is the best McDonald's I've been to in a long time; the franchises near my home seem to have forgotten the essence of fast food."
Burgers • Chicken • Breakfast • Fast Food
"I've typically had a great experience at this location, but my visit tonight was disappointing. The food was ice cold after just a 5-minute drive home, and my son received a 4-piece nugget Happy Meal instead of the 6-piece we ordered. I ordered a large Big Mac meal, but what I got was a Big Mac with a medium drink and only half a large fries. This place really needs some strong management to address the issues they're facing. I do acknowledge that I could have checked the order before leaving, but I expected them to do their jobs correctly!"
Burgers • Chicken
Burgers • Chicken • Fast Food • Coffee & Tea
"I usually like to have a bit of fun with my McDonald's reviews, but this one is truly exceptional. The food here ranks among the best I've had at McDonald's. However, what really stands out is the service and efficiency. The staff is so friendly that it almost feels surreal. There's no reason for someone at McDonald's to treat me like I'm traveling in business class with Jet Blue. The speed at which orders are prepared doesn’t compromise the quality of the food (it's amusing to think about quality when indulging in a month’s worth of sodium!). This location is a logistical dream. Fast food already holds a strong advantage over family-owned restaurants in any food court, but this McDonald's at Longwood Galleria is comparable to Metal Gear in the realm of food courts."
Burgers • Chicken • Chicken • Fast Food
Tea • Burgers • Chicken • Breakfast
"I stopped by for breakfast and saw a long line at the drive-thru, extending into the street, so I opted to go inside. Although it was just as hectic inside, I was truly impressed by how nice everyone was. They worked together seamlessly, communicating with kindness and respect, and everything was so organized. The place was spotless as well! I was thoroughly impressed! Great job, everyone! Thank you for all your hard work!"
Pizza • Burgers • Chicken • Fast Food
"I don't complain very much in general, but today was a tough day. it was at 8 o'clock at night, I'm going to order a chicken sandwich with speck and cheese. When I came home, there was no hunch at all on my sandwich. I'm too respectful, I don't want to go back and do something that was probably a mistake, but I just want people to be aware. many orders at the lombard mcds had missing parts, were made wrong or were not overall according to standards. Hopefully they are able to fix their problems and produce better product again."
Burgers • Chicken • Fast Food
Lunch • American • Breakfast • North American
"We requested the cashier to correct our order three times, but it felt like no one was listening. By the time we reached the last window, the employee only filled our soda halfway, despite our request for a full drink, and added more ice instead of topping it off properly. When we asked for our sandwiches to be corrected, she insisted we had to return the incorrect ones so the cook could fix them at no extra charge. If we hadn't persisted, they would have likely just handed us the same wrong sandwiches and charged us for new ones. To make matters worse, none of the girls at the drive-thru were wearing masks or gloves, which was quite concerning. I couldn't even get anyone's name since no one had name tags. Having previously managed a McDonald's, I can confidently say that this level of service would never be acceptable. Overall, the staff was quite rude, and our experience was extremely disappointing."
Kebab • Burgers • Chicken • Chicken
Burgers • Chicken • Fast Food • International
Burgers • American • Chicken