Hot Dog Mac Cheese
Pinz Bowl

Pinz Bowl

367 Russell Street, Hadley, United States

Pizza • Mexican • American • North American


"If I could give zero stars I would! I booked a party of 12 people for my wife's birthday celebration. Our time reserved was 7-9. We got there 10 mins early got our shoes and were told we have lanes 1 and 2. Walk over to the lanes, there is food and garbage everywhere from the previous party. Looked around for someone to clean up the mess and no one was to be found. My mother in law took it upon herself to grab a rag and some cleaner she found near a register and cleaned the entire area for us.We waited a half hour for the waitress to finally make her presence 7:30, she had attitude and it was very clear that she was high out of her mind. It was as though my party was inconveniencing her by ordering food and drinks.Once food and drinks did finally come out she came with no silverware and not even enough plates for everyone. We saw her one other time in the 2 hours we were there. My party wanted more food and drinks but she was no where to be found.They add an automatic 18% gratuity to the bill which is probably why no one there even tries to actually do their job. When she gave me my receipt I paid with my card and she gave me the handheld device to put in for the tip, this confused me because I thought there was already the 18% tip. Fooled me- the waitress who did nothing with a terrible attitude got an extra 15% on top of the 18%. WOULD NEVER RECOMMEND THIS PLACE, not even to my enemy. Ruined my wife's celebration!"