"This was a very long detailed complaint but I've deleted it for the sake of sparing you, the reader, the details. I will just say, we used to love this restaurant. We've been 3 times since it changed ownership, and been disappointed each time. Always hopeful it was going to get better. But today took the prize. We will never go there again. Honestly, it's the worst customer service ever all the way up to management. There is no ambiance. And most importantly, there is no kindness. And the food isn't as good as it used to be either, though the prices have gone up 150%. Viet Rice, if you want your restaurant to be a success, you might start by being nice to the people going to your restaurant. PS, your new sign in the front window is rude."
