"The staff are primarily teenagers, and while I appreciate them being given a chance to work, it seems they lack basic customer service training. There's a noticeable absence of simple greetings like "good morning" or "good afternoon," and some employees can be quite rude. I believe there should be better management to ensure that staff treat customers well, as they're the ones keeping the business afloat.
In many jobs, we're taught to greet customers and smile, even if we're having a rough day, as it helps create a welcoming atmosphere and encourages customers to keep coming back. My advice would be for the management to better supervise their staff and encourage them to be more polite. They may have good products, but poor service can easily drive customers away, especially when there are plenty of other options available that may not match their quality but offer better customer service."
