"I 've only ordered take out here via Door Dash so I can 't speak to service. I think the food is great. 1. Spaghetti and Meatballs holy crap, one of the few restaurants on the planet that know how to cook non homemade spaghetti to al dente without overdoing it. I was shocked. I 've had it 6 or 7 times and never had overcooked pasta. It has a great chew to it. The sauce is great! The meatballs are a little bit tough, good flavor but could use some more panade mixed with the meat. Better though than the italian restaraunts (see my other reviews) in the area. Probably their best dish. Don 't sleep on it. 2. Fra Diavlo sauce I got it with TONS of seafood and the crispy calamari on the side. How considered to put the breaded item on the side so it doesn 't get soggy (and especially calamari can get over cooked even in low heat of sitting sauce). GREAT job. 3. Quahog chowder is divine. Creamy, lots of solid potatoes that aren 't over cooked. I guess it 's a bit too much broth as compared to the actual good stuff, but the broth is divine...peppery, creamy, and seafood tasting. LOVE their chowder. 4. Baksed Stuff Shrimp was disappointing. The stuffing all came on the side of the shrimp. They weren 't stuffed. It was strange. Flavor was fine but shrimp way over cooked judged by how bad they curled up. 5. Original pizza. Good, but a little sloppy. Curst broke down under the weight and water of all the naturally watery toppings on top. Could take or leave. Not their marque thing. 6. French fries. Amazing. Obviously they aren 't handcut, but they aren 't the standard ones you get from restaurants that buy frozen fries. They are different, crispy, well cooked. GREAT job. Oh but I couldn 't get a side of ketchup with them no matter how many times I asked. Lastly, one criticism...if you 're going to advertise on grub hub, please don 't tell me the restaurant has no ability to send plastic utensils with the order. Or a small container of parm cheese or even a small container of ketchup when you order fries or a burger.. If you cant provide plastic cutlery, don 't advertise on DoorDash or just buy a case of it. It 's very inexpensive. I was called and told we don 't have plastic cutlery my response was then don 't do take out food . I just moved into my house and had nothing here. Eating spaghettini with a pair of chopsticks I had leftover was pretty impossible. Go get some little tubs, fill them with parm cheese and ketchup. It 's not that expensive or difficult and you can 't have that many to go orders as it 's a sit down place and you don 't offer your own delivery. Make our customer experience easier and I 'll change my rating to 5 stars. This is very poor customer service. I think the food is GOOD, I can 't speak to the service. I would just say, if you want to be a delivery option for the big boy services (Uber Eats, Door Dash and Grubhub), get some friggin plastic silverware and be prepared to throw a little thing of parm cheese in the bag."