"I gave Cypress Grille two stars. While the food was good, the service was disappointing. For a restaurant charging premium prices, I expect exceptional service and ambiance, but Cypress Grille fell short. First, there is no hostess at the front of the restaurant. We had to get someone to honor our reservation. Unfortunately, this individual mishandled our reservation. Also, the waitress forgot our bread, the drink orders were confused, and appetizers and entrees arrived at different times--all served by one person for a table of four. This might be acceptable at a casual diner, but not at a restaurant with $40+ entrees. One couple at our table was surprised by a fee for splitting an appetizer, which wasn't mentioned on the menu or by the waitress. It felt like we were being nickel-and-dimed. Additionally, there are no cocktails available, and the menu's appetizer and entree options are limited. For the prices they charge, Cypress Grille should offer a better experience. It's no match for Tardiff's, Aldo's, or Peggy's, which provide superior food, service, and drink options. I'd recommend skipping Cypress Grille for these other venues."
