Hungarian Salami
Melissa's Gourmet

Melissa's Gourmet

62 W 62nd StNY 100237000, New York, United States

Gourmet • Grocery • American • In-store Pick-up


"Best Tuna in the city!’Sweetest man behind the counter Ken, and the girls are angels.I have Been ordering food, snacks, groceries for years.But today i had A terrible experience that i would LikeTo share.M wife is under the weather and had the urge for tuna. I called In an order for delivery. I gave the employee my credit card and when I asked him to repeat it back to me he Refused snd said he had no time. I insisted He read it back and instead asked me for the number again. He refused to read it back. Feeling insecure i asked for Ken who is always kind and soft spoken. I was told said he wasn’t . I then asked to speak to the manager. He said there was no manager and told me again he has no time and hung up on me.We live around the corner. So i decided To walk over and be sure the order was correct snd to be sure he had the correct credit card number. Sure enough Ken WAS there as well as the manager. And the store was practically empty. They have at least five people who make sandwiches and and there are always two people at the register.This is no way to treat any costumer nor is it good business practice to be rude and not to confirm the correct credit card number. He lied when he said there was no manager and that Ken wasn’t there.Better to go in than to be spoke to the way I was. I would Suggest you ask for Ken if he’s there and whatever you do try the tuna!"