"We have been going to this restaurant for approximately 2 years and the experiences have always been very good with the service and food. Well today 2/24/23 we went to dinner, I ordered a fried mojarra, I started eating it from the tail to the head when I had already consumed a quarter I saw a red dot and decided to separate more meat and to my surprise there was more blood from the fish I decided to separate the head and it was completely raw, I called the waitress and she corrected that it was completely raw, which is dangerous for personal health to eat fish that is not well cooked. When I went to pay the bill he told me that they were going to charge me for half of the fish which I found absurd and I told him that I wanted to talk to the cook or manager he went to the kitchen and when he came back he told me that no one from the kitchen was interested in my problem and that she simply would not charge me for the fish. I explained to her that for health reasons I demanded to speak to someone from the kitchen and again she explained very politely that neither the cook nor the owner who was in The kitchen was interested in talking to me, again I asked with a bit of demandingness that I needed to explain to them that I would contact the consumer health department and again they responded that they were so busy in the kitchen that they refused to address my complaint. . Under any personal criteria, I am not publishing this review so that people do not go to eat at the restaurant but so that they can be advised that what they order is well cooked. Unfortunately we all make mistakes but we should at least have a little decency and listen to the client and not treat them as unimportant. WE WILL NOT BE BACK AGAIN. We have been going to this restaurant for approximately 2 years and the experiences have always been very good with the service and the food. Well today 2/24/23 we went to dinner I ordered a fried mojarra, I started eating it from the tail to the head when I had already consumed a quarter I saw a red dot and decided to separate more meat and to my surprise there was more blood from the fish I decided to separate the head and it was completely raw. I called the waitress and I corrected that it was totally raw, which is dangerous for personal health to eat fish that is not well cooked. When I went to pay the bill, she told me that they were going to charge me for half the fish, which I found absurd and I told her that I wanted to talk, the cook or the manager, she went to the kitchen and when she returned she told me that no one from The kitchen was interested in my problem and that she simply would not charge me for the fish. I explained to her that for health reasons I demanded to speak to someone from the kitchen and again she explained to me very politely that neither the cook nor the owner who was in the kitchen was interested in talking to me, again I asked her with a bit of demanding demand that I needed to explain to them that I would contact the consumer health department and again I replied that they were very busy in the kitchen that they refused to attend to my complaint. Under any personal criteria, I am not publishing this review so that people do not go to eat at the restaurant but so that they are advised that what they order is well cooked. Unfortunately we all make mistakes but we should at least have some decency and listen to the client and not treat them lightly. WE WILL NOT GO BACK AGAIN"
