"I held our son's rehearsal dinner with IJ's as I have always enjoyed the food and service. The food and day of service were great, as expected. The communications with the event coordinator, Chastity were poor at beat. Charlie, who told me he was not trying to be an a$$hole, leans heavily toward that personality type! He does not listen.I burned $500 additional dollars as I called 6-days before our event with a guest change from 30 to 21 and Chastity said, we will take care of you. I had no contract and brought 21 ppl. If I was being taken care of, I incorrectly presumed I would be charged for 21 ppl, not 30. I knew what the terms were, but had no contract so thought we were fluid with guest numbers.I would have brought family who were sitting in Winchester hotel rooms to use the additional 9 slots for which we were charged, without these poor communications.If you use them, caveat emptor and get a contract!"
