"This is our favorite place in the world to travel and stay on vacation. We have been here many times but each time somehow seems to surpass the previous visit. (We think there might be some kind of join-the-W Hotel South Beach-cult-inducing ingredients in the fragrance that you breathe in when you arrive? We don't care, because we are avid members of any cult here! Okay, one might think we are biased because we already love it here. We are. But we still have our eyes wide open and have expressed our opinions on things that might have fallen short of our expectations and they listen and respond every time. The sheer expanse of the hotel, the lobby, the pool, the restaurants and bars is just mind blowing. Even when they are at capacity, they have a way of making us feel special. They take time to talk with us, get to know us, find out the things we like most and curate our stay with the utmost care and respect. This was our first visit back to South Beach in three years. There were several places we had been looking forward to because of past exceptional experiences. The only place that did not disappoint us was the W Hotel. Service has fallen across the board, across the world, for so many establishments due to staffing issues after the shutdowns. The W Hotel had even higher service standards with their teams and staffing for this visit. Our list of names that impressed us is even longer than the last time. (Big thank you's go out to Eric, and David (who is always there! at the front door, Lucey, Laura, Alex (both of them! , and Lucas in The Living Room. Rachel, Eddie, at the pool. La'Vander, Shawn, and the rest of the dancing beach team down at Sand. Sole, Andrew, and the other Insiders who made our visit perfect. George and Rick who hosted the cigar smokers event. The Style Team led by Andres just made the place sparkle! Ricky at RWSB was a welcome moment every time we interacted. Honestly, everyone we came in contact with was personable, caring, and helpful. The newly decorated rooms were quite peaceful. There is a beach-vibe happening with the colors and decor. Much cheerier than the previous modern/minimalist look that we also loved. They kept the iconic shell ceiling lamps that have an almost wind-chime effect when one walks by them. So calming. We are already planning our next visit. We will be watching for snippets of information and updates on Instagram. (We were told about some of the next updates and they will be quite fantastic! Thank you, everyone, at The W South Beach. We are genuinely big fans and appreciate every little thing you all do to make the place as close to perfect as it seems to be!"
