"First and foremost, I want to say how much I appreciate the kitchen at this place! Those guys KILLED it, and served some phenomenal food! Keep doing what you are doing! However, on the service side, this was literally the worst service we have had at any restaurant. Please keep in mind, there were only 6 tables being served, with 2 waitresses, a host, and a manager, when we arrived. Our silverware at our pre-set table wasn 't complete. When our appetizer arrived, we weren 't given plates. We had to wave down the waitress, after 10 minutes of starring at our appetizer, to ask for plates. We weren 't being checked on, she we literally had to holler at her as she went by. She then dumped the plates and left. It took 40 minutes before we were even asked what entrees we wanted to order. We couldn 't place any order before that, because our table wasnt being checked on. After I ordered my steak, the waitress immediately walked away without even asking how i wanted it cooked. She also didn 't ask what size of steak my wife wanted. The kitchen caught how she didnt ask what size of steak, and had to return to our table to confirm. As she was about to walk away, I was THEN able to request how i wanted the steak cooked. When the food came, my order was 100% wrong. The closest thing to being correct on the plate was that there was a steak , but not even the right cut. Not to mention, I ordered Medium-Rare, and it was Medium-Well. NONE of the sides were correct (again, not blaming the kitchen, b/c they just cook what they are told to cook). 15 minutes AFTER our food was delivered, our waitress (Bella), still had not checked back on us to see how our food was. However, the manager had walked over to check on tables and refill waters. HE was the one we had to tell about the plate not being right. Also, by that point, we had been there for 1 hour and 15 minutes, and he was the 1st to refill our waters. The manager at least said they would make the plate right, and re-do my order. Once the plate arrived, it was delicious! After the entrees, my wife ordered a dessert. She order a cherry cheesecake flavored dessert, and was then given a raspberry flavored dessert. Apparently, the cheesecake was from an old menu, and wasnt even offered, anymore. Literally every course got jacked up, in some way. We just asked for our check at this point so we could just leave. While paying, the manager stepped back over to check on us, and to refill our water glasses. That was the SECOND time our water glasses were filled, the entire time we were there. And we were there for a total of 2 hours. Kitchen... GREAT JOB! Everything else needs management 's attention."
