"I had a disappointing experience at Popeyes in Cleveland, Mississippi. The service was poor, and there were constant excuses for the issues I encountered. The manager and staff seemed unprofessional and uninformed. When I visited on February 25th at 4 PM, I was told that the spicy chicken was still frozen—which is surprising considering it's a busy chicken day, especially on a Sunday. Additionally, they were out of condiments like grape jelly and honey. I strongly advise staying away from the Cleveland Popeyes; it really needs some serious improvements."