"Food poisoning. I tried to delay this post for three days but with no resolution I will proceed with posting. My significant other and I went here for the first time for hibachi. I got the vegetable tofu hibachi and he got the steak and chicken hibachi. Around eight hours after eating there we were both vomiting with diarrhea for around 12 hours straight. The next day I called the restaurant to let them know what happened with the both of us, the hostess took my phone number and spoke with the owner while on the phone with me. He said he would call me back that evening. Meanwhile the hostess assured me we would document the occurrence and that our bill would be reimbursed. She showed concern for what happened. I unfortunately received no return phone call that evening. I called them back the next day and the hostess said we did call you back and proceeded to list off another phone number they had with a similar complaint. I further told them that this was not my phone number and questioned if more people were sick that night. This question was disregarded and I was told once again I would receive a phone call from the owner, which I never received. Today I called and insisted to speak to the owner and would not get off the phone until speaking with him. He got on the phone and he immediately said he called me the day before. I said I never received any calls and requested proof of this. He said he did not have the call log anymore. The owner thereafter became defensive saying this illness had nothing to do with his restaurant and that we needed proof from a hospital for the occurrence if anything were to proceed with reimbursing the meal. Furthermore, they claim they cannot find our bill from that evening. He finally said take it up with my credit card company and that there was nothing he would do further. Needless to say, this is very poor management. After being a local for many years now and knowing many people that he would care about the reputation of his livelihood. And mainly overall just cared in general to assure he was taking every precaution to assure he was not a reason for food poisoning and illness in the city. So disappointed in this entire experience and will never be back."
