Kale Mushroom Egg Bites
Starbucks

Starbucks

140 Walker Pkwy, Fayetteville, GA 30214, USA, United States

Coffee • Breakfast • Ice Coffee • Sandwiches


"I do not ever want to step foot in StarBucks again! Why, you ask, let me explain. Today (Sat 9/28/2024) my wife and I had an extremely simple order as Starbucks #8231 in Fayetteville, GA which was two(2) Grande Pike Place coffees. The cashier (young man) acted like he was afraid to actually speak to us. After ringing us up, he literally stood quietly and looked at us. When asked, what is our total he was apparently shaken out of some mental stupor, and after gathering himself says oh, are you gonna use the app or use your card . My answer was, what is the total ? Geez. I pay and then patiently stand and wait for our simple order to be filled. There was one lady behind us in line and we literally watched no less than three Starbucks employees stand around behind the counter like DMV workers doing nothing! Nobody seemed to care that there were customers standing and waiting for their orders. After what seemed like five minutes, I asked an employee behind the counter if she could get our coffee. To my utter surprise she actually told me there are mobile orders ahead of you that we have to get . Wow Starbucks, you don 't care anything about actual customers standing at the counter waiting for basic coffee orders?!?! Did I mention the employees behind the counter doing nothing, including the young man that took our order? It would have taken him, or any of the other three people 30 seconds to get our order BUT NO, WE HAD TO WAIT ALMOST 10min TO GET OUR ORDER!! I wished that this was an isolated occurrence, but no, BUT TERRIBLY SLOW ORDER FULLMENT has been our experience at our last two Starbucks visits. Apparently Starbucks does not care about actual customers in their store any longer. Starbucks seems to only be focused on drive through and mobile orders while those of us who get trapped in their small parking lots by the drive through lane, and actually go inside are an afterthought. Well, I for one, HAVE NO INTENTION of spending another dollar in Starbucks #8231, or any other location for that matter. The reality is that Starbucks IS NO LONGER A PLEASANT EXPERIENCE FOR A SIMPLE CUP OF COFFEE."