"This place has changed since its first opening. I'm wondering if it is due to a change of management or merely the workers?The service has fallen.When City Kebabs Gyros first opened a few years ago , the workers were attentive despite the lines. They were welcoming and patient.Years later, I came back after doing some grocery shopping and decided to get some to-go items to bring home.4 Combo Gyro (Wraps). It's not a difficult order, right?Well, the cashier kept questioning me 3 times if this was my order, in front of me at the register. To the point where I was questioning myself because the menu above clearly says (combo wrap). It's not a plate. It's a wrap, a gyro,... with the Lavash wrap on it.Then, after confirming it 3 times, questions me again if I've been to the store before. And I answer, yes, I have.It doesn't end there. After he puts my order and I go to pay (the one where you can independently put your card on a screen). I pay for my to-go order, but the cashier had left to do something else around the store while I stood there to pay. The screen said to wait for the Merchant to verify, so instead of getting my receipt, I had to wait for them to return. After about 5 minutes, he came back and asked if I needed something else. Yes... my receipt.Whoever is in charge of training their cashier, please remind them to be more pleasant and stay at their station until after the customer has completed their order. I'd rather avoid the 5+ questioning of a simple order and waiting at the terminal for the credit card payment to complete.The food is decent, but the service is a bit annoying."
