Kerry Burger
R.t. O'sullivan's Sports Grill

R.t. O'sullivan's Sports Grill

7919 E Thomas Rd, Scottsdale I-85251-6540, United States

Full • Lunch • Grill • Casual


"I’m giving 3 stars because I’ve had good experiences here in the past (other than one cold spinach dip appetizer being served) but last night was a really bad experience. We come once or twice a month for Friday night trivia. Last night we decided to come a little early because we were really hungry. We got there at 6 but the service was super slow. We didn’t get our food for almost an hour and I was given a smaller beer than I ordered.I wasn’t super upset about the beer but then my Buffalo chicken sandwich was completely cold when it arrived yet interestingly the chicken was over cooked? So it was over cooked and then sat there a long time before it got to me. I’m not one to complain about food normally but I would have said something had the server checked on us, he did a walking “everything okay?” Mid bite without waiting for a response. We then didn’t hear from him until we flagged him down for our check, about 20 minutes after our plates had been cleared by someone else.We had planned to stay for trivia which is advertised to start at 7 but when we asked about it we were told it starts at 7:30. We thought maybe we were just losing it and it really does start at 7:30 despite us having been multiple times but then when I checked their website it still says 7. If they changed it, they should reflect it on their website.Overall we had bad service, cold poorly cooked food, and left just after trivia started because it started so late and we were over the entire thing at that point. We’d wanted to order desert to eat during trivia but we didn’t want to wait an hour for that like the rest of our food and we couldn’t put an order in anyway because our server wasn’t checking on us.I love Friday night trivia so I’ll give them another try but if it’s the same experience I won’t be back."