Kid's Diet Coke
Del Taco

Del Taco

2201 S Milton Rd, 86001, Flagstaff, US, United States

Casual • Fast Food • French Fries • Delivery Services


"We stopped in to get some food and when we walked up to the counter there were 4 employees. We stood there for a bit and then one of the girls just walked by us and didn 't acknowledge us. The other three kept talking and when finally a girl came to take our order, she was like a zombie no expression or anything. My husband said Hi, how 're you doing? and she looked very uncomfortable like she didn 't want to engage. We ordered and felt like we were being given the cold shoulder. After the order, she just walked away. We noticed while we ordered that the cook was on her phone right there were the food was. While we were waiting for our food, I went to the bathroom and the first girl who had walked by us came out of the bathroom. After I washed my hands I realized there were no paper towels in the bathroom so either 1) she didn 't dry her hands, 2) she didn 't wash her hands or 3) she didn 't care. She definitely didn 't go replace them after I got out because we were waiting for our food and saw her not go back in to the bathroom. As we were waiting, the guy employee just points to a bag and says to my husband This is your order with a tone like how did he not know that already, even though my husband hadn 't even gotten his receipt yet, the order was never handed to him or even called out to be ready. We had to ask for the receipt and it seemed like a big deal to have to get one for us. We both walked out of there with the exact same feeling we are a different race than the employees and we just looked at each other and said the same thing I think they just treated us that way because we are ________ . It was really obvious that it wasn 't just bad service, they actually felt we did not deserve their time and we were being given the cold shoulder. To add insult to injury, my bean burrito had a stale tortilla and one of my husbands taco shells was not good. The root beer was watered down. I don 't think it could 've gotten any worse they pretty much checked off all the boxes for FAIL!"