"2 1/2 hours for a hamburger is way too long. We had a reservation for 4 at a regular table, the first couple arrived and was sat at the High Bar table, we were moved to the outdoors, even though that's not what I requested in my reservation. The waiter finally showed up 15 minutes later , we ordered drinks and appetizers. The drinks came except for my wife's Diet Coke. The apps came but no Diet Coke. After going to the hostess desk and asking for our waiter, maybe 20 mins after the apps arrived her showed up, my wife ask for her Diet Coke. He came back in 5-10 mins with a plastic to go glass and said he had to go to Olive and Oak to get it because you had run out. He did not ask if anyone wanted another drink or refill the water glasses. He just walked away. Again we had to hunt him down via the hostess desk so we could order food. Again after the meals, overpriced sandwiches, were delivered, no sign of him, no checking if everything was alright, no ask if we wanted anything else or dessert or more drinks, nothing. Had to wave him down for our bills which took another 15 mins to create. Just poor service."
