"On 8/21/23, my family I decided we wanted hibachi after my daughter just got released from the hospital. We went to Glen Burnie, Sakuras where we always go, they were closed due to power outage.. So, we decided to go out on a limb try the Sakuras in Annapolis. After a 30 minute ride there, we arrive. Hostess was nice, she sat us as soon as my family walked in. My husband ordered him I drinks. The server (long black hair, lots of make up, she never introduced herself) she was very adamant to only hand him out drinks and would not let me grab mine. Which was odd, considering we both are over the age of 40, so I know age had nothing to do with this. It took the cook maybe 30 minutes to come out and start preparing our food. There was only one other table in there while my family I were in there. Cook was very sloppy with making our food. Was throwing rice everywhere. He made shrimp, everyone got their shrimp but me. I mentioned to him that I ordered shrimp he proceeded to yell at me and tell me I did not. I told him the server must’ve messed up then, because every-time I go to sakuras I get shrimp. He yelled at me told me I’m not allowed to get shrimp since he was done making it. Any DECENT, establishment would say “ma’am I am sorry about that, I am done making shrimp however we could make that in the back for you it will be out shortly”. After the shrimp incident, I asked for medium steak got well done beef jerky. Everyone at my table agreed they wanted extra egg in their fried rice… we all later got charged $1.50 for each egg that was put in the fried rice. The cook then proceeded to try and throw shrimp in my mouth, I told him I did not want it sense it was NOT apart of my order like he stated with my side of shrimp… he threw it at me any way and hit me in the eye with it… he laughed and said “you missed” i did not find that funny, he did though. My daughter had to hunt down our server since she wouldn’t even return to our table to fill our drinks. She placed a to go order with her the server rolled her eyes and asked “what do you want” as if doing her job was such a struggle for her, the server went up to the hostess sent the hostess back to her to ask how she would like her steak done just so she did not have to come back to our table. To top everything off, the server brought our checks out, we paid never received my card back. I did not realize till we were home later on that night I was getting notifications that my card had been charged at the liquor store forever21…. WE WILL NEVER RETURN TO THIS ESTABLISHMENT. Not only did I get publicly humiliated by the cook, poor serving experience attitude the whole time. BUT MY CARD GOT STOLEN WAS USED FOR THE SERVERS AFTER HOURS DRINKING NEED FOR CLOTHING. Never eat here, do not put your money in these crooks pockets. Go to glen burnie sakuras if you want hibachi. They serve you more food for how much you pay as well the staff is fabulous."
