"There’s a 90-minute time limit for the AYCE, but we ended up staying a bit longer, and our server was very accommodating; he didn’t rush us at all. I believe they did give us a last call for food and drink orders, but we had plenty of time to enjoy our meal!
Since we were all new to hot pot, we asked our server—whose name I think was Chu—for suggestions on food and cooking times, and he answered all our questions without hesitation. He was friendly, attentive, and didn’t come off as irritated or condescending, which can sometimes happen. His recommendations for food were excellent.
The only dish we didn’t enjoy was the quail eggs; the texture was a bit off for us. However, I think that’s just a matter of personal preference rather than a quality issue. I would have preferred more cabbage leaves instead of just the cabbage spine we received, but everything else was fantastic. At the end of the meal, we were given a small scoop of green tea ice cream to cleanse the palate, which I initially didn’t want because the food was so good, but it turned out to be light and delicious.
Chu was great throughout our visit, maintaining a professional demeanor. However, I did notice the two female servers drinking beers at other tables during the two hours we were there, which felt inappropriate while they were still on the clock. At one point, I went to the restroom after one of the female staff and found that she hadn’t replaced the toilet paper roll; there was just an empty roll on the dispenser, and the new roll was left on the back of the toilet, which seemed a bit lazy—perhaps due to enjoying a few beers? Another person in my party mentioned that she had to resort to using a toilet seat cover because she didn’t see the new roll until after she washed her hands.
Overall, I would gladly return, especially if I could have the same server again!
As for parking, the lot is somewhat small, but there were several spots available during our visit. It’s located in a small strip of shops and restaurants; I’m not sure about the hours of the other places, so there could be traffic issues during busier times that might make parking a bit challenging."
