King Crab Rangoon
Ichiban

Ichiban

10135 S Harlem Ave Ste B, Chicago Ridge, USA, 60465, United States

Soup • Sushi • Asiatic • Japanese


"To say that the service was terrible is an understatement. Went there around 1 hour before their closing time, wanting to dine in. Nobody met me at the door and I was looking for anyone to talk to. After I was finally approached by one of the staff while standing by the front desk I immediately made it known that was my first time at their place and asked for any recommendations. After picking a dish I liked while still standing by the front desk and not even being offered to sit I payed around 34 which I found too much but still added a tip. I was told to wait for 15 minutes which I did. At the end they brought my food packed in a bag to take out. I was confused and told them that I didn’t ask for a take out and wanted to dine in, to what they got aggressively disrespectful telling me that their dining in is closed. I was trying to explain that I mentioned the fact that I am a first timer and didn’t know anything about their work regulations to what I was told in an extremely disrespectful manner that I should have known that “anywhere in America” when you order food by the counter that means you take it out. I didn’t have anything else to say but that they are extremely rude and this is not the way they should treat their customers. They gave me the worst experience. Definitely not going there again and warning anyone I know against it. Food: 3 Service: 1 Atmosphere: 1"

Bistro Wasabi

Bistro Wasabi

1578 W Algonquin Rd, Hoffman Estates, United States

Soup • Asian • Sushi • Bistro


"Hi My wife and I recently moved to the area and heard great thing about Bistro Wasabi but didn 't think that a sushi restaurant in a strip mall would be all that compared to the bigger, more extravagant brick and mortar establishments. For an anniversary celebration, we searched for a sushi place that was nearby and Bistro Wasabi was highly ranked (and a close friend had previously recommended it to us) so we thought we 'd give it a try. Some of the reviews had mentioned they had made their reservations and (then) shared their reviews. Not thinking this (strip mall) restaurant would really need a reservation on an early Saturday evening, upon walking in, we could see quite a few empty tables and when asked by the host (who we eventually learned was way more than just that) asked if we had reservations. When we had responded saying no, but would that be an issue (seeing the few empty tables), her response was actually, I 'm sorry but we 're booked until closing. She did offer that there were a couple of seats available at the sushi bar and if we wanted, we could sit there. We obliged. From start to finish, we thoroughly enjoyed the entire experience and although the restaurant 's layout was small but decent, the ambiance and displayed art deco all around was fantastic and rather unexpected for its location in a strip mall. A comment we later had shared about the lack of waitstaff was obvious (which explained the few empty tables) but the one who did everything from hosting and seating to waiting EVERY occupied table and seat at the sushi bar to running the register to handling the to-go orders and ensuring everyone was satisfied with their service was simply amazing, super polite, efficient and although I 'm sure she was well beyond exhausted at the end of her shift, she should be given a medal and honored as the most capable person of redefining what it means to do more than any person should ever be expect to be expected to do (mind you, all at once and for hours on end)!!! Overall, this is certainly The diamond in the rough in Hoffman Estates and with a single employee who is worthy of the respect and recognition of everyone who ever is to be so fortunate to visits this Bistro!"