"Unfortunately, my experience at this restaurant was far from satisfying. While the ambiance was welcoming, the service left a lot to be desired. Our group ordered seven meals, but only four arrived. After waiting for 30 minutes, we inquired about the missing orders. To our astonishment, the waitress confessed that she had failed to write down three of our orders. By this point, the rest of our party had already finished their meals, leaving those with missing orders hungry and disappointed. This oversight in service not only ruined our dining experience but also wasted a considerable amount of our time. I cannot recommend this restaurant due to the significant lapse in service. The experience was frustrating and left us feeling neglected as patrons. Improvements in staff training and order management are critical for this establishment to meet the basic expectations of dining service. Update: The owner responded to this review by confirming the incident in his response. Instead of simply apologizing, he tried to make excuses and then place blame on the patron. This is what you can expect by going here: excuses, personal attacks, and an empty belly. Dietary restrictions: After skipping even introducing herself, the waitress at this place was informed that there was a food allergy within our group for our toddler. The standard at any restaurant we have dined at is to discuss the allergies with the chef or manager or bring out a menu with allergen listings. This waitress just plain could not be bothered though. Service: Dine in Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1"
