"I'm trying to be understanding; perhaps they simply overlooked my order's readiness at 5pm. That said, I would appreciate it if they communicated better about delays. When customers schedule pickups, they expect their orders to be ready on time. Waiting nearly 30 minutes after my scheduled time was quite frustrating.
Despite these issues, I still recommend trying this place—just be sure to plan ahead as I will in the future. I'll update my review if their timing improves!"
