"My mother brought me a shawarma from this restaurant. Unfortunately, there is no place near me where I can get a shawarma, so I was excited to try it. She requested a small cup of hummus on the side, instead of inside the pita, so I could reheat the food when it arrived. However, they refused to accommodate this simple request. This lack of customer service was disappointing. If they could put the hummus in the sandwich, why was it so difficult to provide a small cup of hummus on the side?"
