"We were looking forward to a Christmas day meal and were excited this restaurant was open and had reservations. After booking our table for 2:45, I received an email on Christmas Eve telling us their kitchen closes at 2:45, and asking us to come early. That was odd, but I coordinated with my party to arrive at 2:15. Odd that I was able to book a reservation at the time the kitchen closed but ok, we could accommodate. In the midst of Christmas Eve and Christmas day activities, I forgot to respond to the message. I received a phone call on Christmas morning asking if I was going to honor my reservation, and I said yes, and that we were planning on coming at 2:15 if they still wanted us to arrive early and they confirmed that would work. We arrived at 2:10, and there were lots of empty tables, but the host said our table wasn't ready. We pointed to a booth (we had 3 children in the party and he said that it was dirty (there was a lot of spilled rice on the floor, but the table was set with silverware, etc. . We said we didn't care, but he said that he was waiting for a two top to leave so he could push their table next to an open four top. We said we'd wait for them to clean, but he looked so uncomfortable that we said we'd take the toddlers out for a walk to kill time until 2:15. We came back at 2:15 and the two top still hadn't left, the rice underneath the booth still hadn't been swept up... The host said he'd squeeze us into a five top that was right next to a booth and a Christmas tree, and we declined. We said we'd wait for the booth. Two staff members came over to sweep the floor, and in the meantime the party in a different large booth opened up and they cleared that table and sat us there. The half swept rice was left underneath the first booth for at least half of our meal. On top of all this, the food was lackluster nothing special but the prices were high and the service was haphazard. Needless to say, we will not be returning."
