"It was a warm spring day. I don 't normally get ice cream, but I had a hard day and I thought I deserved it. I wanted a little cup of chocolate custard with rainbow sprinkles, so that is exactly what I ordered. The worker placed an order on the counter- chocolate ice with rainbow sprinkles smushed into it. It looked putrid. I thought surely, this can not be my order but, because I was the only person there (besides my friend who accompanied me , I knew it had to be mine. I am not the type of person to correct when my order is wrong because I am in the food service industry and I understand how annoying it can be. I gained the confidence and got her attention to tell her that I recalled ordering custard. She looked at me and said No, you did not. I was baffled. I would have never said this to one of my customers (especially because I had a witness who could testify that I ordered custard. With much attitude, she followed up, Well, do you want custard? Of course I wanted custard, I wouldn 't even be asking if I actually wanted chocolate ice with sprinkles (if this is your order I 'm sorry, but it looked atrocious Even though I was feeling very embarrassed in front of this worker, I replied, Yes, please, if you don 't mind, I 'm really sorry. Reluctantly, she took it to the back. When she returned I almost had to do a double take. She had just put the custard on TOP of the sloppy mess. I was bewildered. She had somehow made it look even worse. I felt like I was in a bad dream. Defeated, I took the cup off the counter and walked away. There is no way she genuinely believed that adding custard to the top would solve the problem but I was scared to see what she would do to my ice cream if I asked her to fix it again. Needless to say, I will be wary coming back to this establishment, as I am scared to see this worker ever again."
Pretzel Roll
