"My fiancée and I have been coming here for about 3 years, once we discovered a local GF bakery/restaurant. Our first experience with them was wonderful. The food and bakery items were amazing! The staff was very friendly and welcoming and was always patient with us and our questions, along with all of our impulse bakery purchases.However, over the past year or so, the staff has become extremely unfriendly and unwelcoming. The last time we went in to dine, we waited over 35 mins for our food to come (2 top). Meanwhile, a group of 6 who came in and ordered 3 times the amount of food, was served before us and was approached and chatted up by the waitress. The waitress looked right at us, as we were sitting 1 table away, and didn 't even acknowledge that we were there. Nor did she mention that our food was on the way. (She took our order before the 6 top came in). Once our food was delivered (a different waitress), she hastily dropped our plates on the table and couldn 't even wait to ask if we needed anything else. (which we did, as they were missing a dipping sauce that was part of the dish). Before we can even stop her to ask for the missing sauce, she was already at the door to go back inside.Every time I go in now (which is rarely, due to their change in attitude), I am met with a scowl, or just straight out ignored until I approach the counter and greet the person behind it. My fiancée doesn 't even want to go in anymore, as the staff is just so unwelcoming.Both my fiancée and I feel as if we are being glared at, as if we don 't belong , or shouldn 't be buying food from them . I get that, at least I don 't fit the typical demographic of someone who would be eating at a vegan/vegetarian restaurant. But to make a customer feel unwelcome and unwanted is just a horrible way to conduct a service oriented business.Their product is great, but their customer service leaves lots to be desired.WildFlour. I would love to continue patronage to your business, as my fiancée and I LOVE your bakery items and finding good GF bread that isn 't prepackaged or frozen is extremely hard. But if your staff continues to be unfriendly, unwelcoming and blatantly impatient, we will no longer continue to patronize your business.EXTREMELY DISSAPOINTED as we do enjoy your products, however, being treated as if are a nuisance to your staff, is not worth the trip."
