"I requested their signature hot sauce, and she responded with a dismissive tone, saying, "There’s sauce on the sandwich." I pointed out that what was on my sandwich was just zesty sauce. I specifically wanted the A1 hot sauce that they usually keep available. With a sigh, she said, “I’ll ask,” but it was clear she was aware it was in the back. She told one of the guys, “I need you to get a hot sauce from the back.” He quickly went to retrieve it and returned in a matter of seconds—something she could have easily done herself.
My friend and I just laughed and remarked that our sandwich was made with more frustration than care. After this experience, I think I’ll stick to another location in the future."
